sw4d Privacy Policy

This page describes what we collect when you use sw4d and how we keep that data protected. We take your privacy seriously and operate transparently about how your information flows through our platform.

We at sw4d are committed to safeguarding personal data across all our services — live-dealer games, sportsbook markets, slot titles, and esports coverage. Whether you access our platform from Jakarta, Surabaya, Bandung, or Medan, the same privacy principles apply. Our policy sets out what data we gather, who may see it, and what rights you have.

Our services are available only where local law permits. If you have questions about how we handle your information, our support team can help clarify any section of this policy.

What We Collect on sw4d

We collect information in several categories. When you open an account, we ask for your email, phone number, full name, and date of birth. During account verification (KYC), we request identity documents such as a national ID or passport. We also collect your chosen deposit method — whether that is DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet — and the associated account details needed to process transactions.

We collect behavioural data as you use sw4d: which games you play, how long you stay on the platform, which markets you view, and your device type (mobile or desktop). We log your IP address and browser information for security purposes. If you contact our support team, we keep records of those conversations.

We do not sell your personal data to third parties for marketing. We do not track you across other websites. Cookies on sw4d are used only to keep you logged in and to remember your language preference.

How We Use Your Data on sw4d

We use your email and phone to send account notifications — deposit confirmations, withdrawal status updates, and security alerts. We use your identity documents to verify your account and comply with anti-money-laundering regulations. We analyse gameplay patterns to detect fraud and to ensure fair outcomes across our live-dealer tables and slot games.

Your payment information is encrypted and stored securely. We share deposit and withdrawal details only with our payment processors — the banks and fintech partners who handle mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. These processors are bound by confidentiality agreements.

We may use aggregated, anonymised data to improve our platform — for example, to understand which sports (Liga 1, Piala AFF, Premier League) draw the most interest, or which slot titles are most popular. This data cannot identify you.

Third-Party Processors and Data Transfers

Our servers may sit outside your jurisdiction. We use cloud infrastructure in multiple regions to ensure platform stability. Your data may be transferred to and stored in countries outside Indonesia. We ensure that any transfer complies with applicable data-protection standards.

We work with third-party vendors for specific functions: payment processing, customer support, fraud detection, and game delivery. Each vendor is contractually obligated to protect your data and use it only for the purpose we specify. We do not permit them to use your information for their own marketing.

If we are required by law to disclose your data — for example, to a regulator or law-enforcement agency — we will do so. We will notify you of such a request unless we are legally prohibited from doing so.

Your Rights on sw4d

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. You have the right to correct inaccurate information — for example, if your phone number or address has changed, you can update it in your account settings.

You have the right to request deletion of your account and associated data, subject to legal and regulatory requirements. Some data (such as transaction records for anti-money-laundering compliance) must be retained for a minimum period. We will delete other data within a reasonable timeframe after your request.

You can opt out of non-essential communications (such as promotional emails about new games or tournaments) by adjusting your notification settings. You cannot opt out of security alerts or account-status updates, as these are necessary for account safety.

Cookies and Tracking on sw4d

We use cookies to keep you logged in and to remember your preferences. These are essential cookies and cannot be disabled without breaking core platform functions. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside sw4d.

Your browser settings allow you to control or delete cookies at any time. If you disable cookies, you will need to log in each time you visit sw4d, and some features may not work as expected.

Contact Us About Privacy

If you have questions about this privacy policy, or if you wish to exercise any of your rights, please contact our support team. We aim to respond to all data-access and deletion requests within 30 days.

We may update this policy from time to time to reflect changes in our practices or in applicable law. We will notify you of material changes by email or by posting a notice on sw4d. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.

Our commitment is to keep your data secure, to use it only for the purposes described here, and to respect your privacy rights. Thank you for trusting sw4d with your information.